Privacy Policy

Effective Date: May 27, 2025

Croket Light Art (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [shop.croketlight.art] and purchase our Cloud Lamp products.

Data We Collect

Personal Information: Name, email address, billing and shipping address, phone number.
Account Data: Username, password, order history, preferences.
Payment Data: Payment method details (processed securely via third-party payment gateways).
Technical Data: IP address, browser type and version, operating system, device identifiers, and browsing behavior via cookies and similar technologies.
Marketing Data: Newsletter sign-up status, marketing preferences, feedback.

What to Include in the Privacy Policy

Order Fulfillment: To process and ship orders, send order confirmations, and manage returns.
Account Management: To create and maintain your account, provide customer support, and personalize your shopping experience.
Marketing & Communications: To send promotional emails, newsletters, and special offers (you may unsubscribe at any time).
Analytics & Improvement: To analyze site usage, improve our product offerings, and enhance user experience.
Legal Compliance: To comply with legal obligations, respond to lawful requests, and protect our rights.

Cookies & Tracking

We use cookies, web beacons, and similar technologies to:

Remember your preferences and login status.
Track site performance and usage patterns.
Deliver targeted advertising when permitted.
You can manage or disable cookies via your browser settings, but some features of the site may not work properly without them.

Disclosure to Third Parties

We may share your personal data with:

Service Providers: Shipping carriers, payment processors, email platforms, and hosting providers.
Business Partners: Marketing affiliates, analytics providers, and ad networks.
Legal Authorities: If required by law or to protect our rights.
All third parties are contractually bound to process your data only as needed to deliver their services.

Data Security

We implement technical and organizational measures—such as encryption, secure servers, and access controls—to protect your data. However, no method of transmission over the internet is 100% secure.

Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or erase your personal data.
Object to or restrict processing.
Port your data to another service.
Withdraw consent (where processing is based on consent) without affecting the lawfulness of past processing.

To exercise any rights, please contact us at privacy@croketlight.art.